Staff training

Choose from the title list or browse through the materials below.

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  Orientation Lesson Plans

  These lesson plans were developed by California to assist staff in orienting participants to WIC. Lesson plans, as well as accompanying handouts, can be downloaded and tailored to meet the needs of participants.

  • Orientation Lesson Plans
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  Participant Satisfaction Survey final Report

  This report from Utah details the results of their bi-annual participant satisfaction survey. The goal of the survey is to determine the extent of satisfaction among WIC participants receiving WIC services as well as their understanding of those services.
  
  

  • Final Report [PDF]
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  QWIC LEARN (Local, Efficient, Accessible, Responsive, Nutrition Education): Moving Learning Forward in Pennsylvania (2007)
  

  This project will create a series of e-Learning modules focused on staff skills in conducting Value Enhanced Nutrition Assessment (VENA) in the WIC setting. Four modules will be developed to facilitate the delivery of high-quality, consistent staff training across a large geographic area in a cost efficient manner. The e-Learning system will be comprised of highly interactive, multi-media learning modules that focus on developing and measuring competencies and skill rather than content knowledge alone.
  

  • View the training modules:
    Introduction to VENA
    Anthropometric Assessment
    Dietary Assessment
    
    
    Final Report [PDF]
    Appendices [PDF]:
    A - grant proposal
    B - content outlines
    C - storyboards
    D - case study documentation
    E - qualitative analysis of video transcription
    F - video storyboard
    G - pilot test results
    H - photograph instruction spreadsheet
    I - evaluation packets
    K - summary table
    
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  Staff Training Modules

  This training module was developed by Oregon to train local agency WIC staff. Includes a supervisor's guide.

  • Staff Training Modules
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  Train-the-Trainer Programs

  This series of train-the-trainer programs was developed by Maryland WIC. The focus of the training is providing participant-centered services and it is the basis for the certifier training for Maryland WIC. Includes lesson plans, handouts, activities and case studies.

  • 2011 Training Materials
    2010 Training Materials
    2009 Training Materials
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  Value Enhanced Nutrition Assessment (VENA)

  Materials from multiple states for assistance in implementing strategies related to the VENA initiative.

  • VENA Materials
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  Western Region WIC Participant Survey and Focus Group Report

  Results of a survey conducted by Western Region WIC as part of the Electronic Technologies Project. Focus groups were conducted in 7 different states (Arizona, Guam, California, Hawaii, Alaska, Washington, Oregon) and 1 Tribal Organization.

  • Report [PDF]
  • Reaching the Millennial Generation Online - Research Project & Implementation [PDF]
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  WIC Connects

  WIC Connects is Washington WIC's participant-centered approach to providing WIC services. The goal of WIC Connects is to offer new ways to engage and connect with WIC families in more meaningful ways.
  
  WIC Connects is about improving services for clients and engaging staff in more meaningful and effective WIC work. WIC Connects moves the entire WIC program from basic nutrition assessment and education to a comprehensive strategy supporting healthy eating behaviors.

  • 2011 WIC Connects Training [PDF]
    Materials
    PowerPoint Presentation
    WIC Connects Cards
    WIC Connects Model
    
    
  • WIC Connects Web site
    

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    WIC Connectors
    

    As part of the process of implementing Participant Centered Services (PCS) (with the overall concept of WIC Connects one-to-one), Washington WIC has established a WIC Connectors program for training Connectors (in Washington, the Connectors are the local agency staff who keep the spirit and energy alive in the clinic).

    Training for WIC Connectors
    Presentation
    Participant Materials
    
    
  • Materials for WIC Connectors [PDF]
    Fact Sheet
    Presentation
    WIC Connector Role
    Participant Materials
    Common Terms
    Affirmations
    Open-Ended Questions
    Crossword Puzzle
    Facilitating Group Discussions
    Counseling Observations
    Connector Calendar
    Blank Circle Charts
    Passport
    Checklist
    Your Three Words
    
    

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    WIC Connects State Staff Champions
    

    The Champions are state staff who support PCS skill building and implementation at the state office. Champions work to create and sustain energy and enthusiasm for PCS; they facilitate opportunities for incorporating PCS into WIC work.

    Champions Materials [PDF]
    Reflections Handout
    Reflections Practice
    Affirmations Handout
    Summaries Handout
    Open-Ended Questions Handout
    Timeline for State WIC Champions
    Using WIC Connects in Meetings
    Tuesday's with WIC Connects
    Things I want to do more of
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    Champions Presentations [PDF]
    Open-Ended Questions
    Summaries
    Recruiting and Affirmations
    Intro to WIC Connects and Reflections
    
    
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  WIC immunization referral process

  Palm Beach County developed this instructional powerpoint for staff and an immunization referral reminder pass for clients.

  • Presentation [PPT]

  • Immunization Referral/Reminder [PDF]
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  WIC Listens/Participant Centered Services

  Oregon WIC Listens is built upon Participant Centered Education (PCE). PCE focuses on people's capacities, strengths and developmental needs – not solely on their problems, risks, or negative behaviors.

  • Training Materials
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  WIC New Employee Training Program

  Colorado’s training program includes three levels that include individual training modules with accompanying tests to measure proficiency. The modules are updated periodically.

  • Training Materials

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